Quality 101: 3-part Series

Facilitator: Paula Blackstein-Hirsch

Part 3: Tuesday November 15^th, 2016

• Change Ideas
• PDSA Cycles
• Process Measures

**Participants will apply tools learned to a project within their own organizations during this series – recommend minimum 2 participants per agency**

Participants MUST register for all 3 sessions

Cost:

Members: $75 per person for series  

Non-Members: $300 per person for series

Agenda:

8:30am: Registration & Continental Breakfast

9:00am – 12:30pm: Education Session

12:30pm – 1:30pm: Lunch and Debrief

CSSN Quality Education Series 2016_Flyer

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